So it wasn't what you could really call a happy office.
It seems that everyone who's worked in more than a few jobs has had
one like this. This one was mine.
The last Helldesk stories. For now.
Some more things that happened while I was on the Helldesk. (Of course
that's what we called it. Sometimes we challenged each other to answer
the phone that way)
My first tech job was doing tech support by phone for a certain large
ISP. (It's still around, but it's just a brand name now.)
In my first serious ISP job, we sold leased lines (among many other
This was late in 1999. I had to get into Telehouse.
You tell it to the kids these days, they won't believe you. This
happened some time late in 2000, when I was working for a medium-sized
consumer ISP (that's now a forgotten asset owned by a brand name of a