So it wasn't what you could really call a happy office.
It seems that everyone who's worked in more than a few jobs has had one like this. This one was mine.
The last Helldesk stories. For now.
Some more things that happened while I was on the Helldesk. (Of course that's what we called it. Sometimes we challenged each other to answer the phone that way)
My first tech job was doing tech support by phone for a certain large ISP. (It's still around, but it's just a brand name now.)
In my first serious ISP job, we sold leased lines (among many other things).
This was late in 1999. I had to get into Telehouse.
You tell it to the kids these days, they won't believe you. This happened some time late in 2000, when I was working for a medium-sized consumer ISP (that's now a forgotten asset owned by a brand name of a business-only ISP).